Facilitator

Whether working with boards of directors, product development teams or family foundations, facilitation is a valuable tool to drive vision and ideas forward.

• Strategic planning
  Designed to help create a vision of the future that produces a mission statement umbrella focusing the organization’s effort toward short-term decisions and long-term goals.
• Ideation
  Designed to generate alternative solutions to a problem from a knowledgeable group. During the session, no criticism is allowed nor are suggestions ridiculed; combinations and variations of suggested solutions are sought.
• Conflict resolution/mediation
  Sessions are designed to help surmount obstacles by using a proprietary combination of guided discussion exercises and communication modeling techniques.
• Confab groups
  By definition, confab groups are small informal groups of people having conversations. The Seratti Group employs this methodology when a project calls for generating new ideas or creative solutions. Our team has augmented the confab approach to really engage participants and foster collaboration and inventiveness.
• Internal Engagement
  It is well research and documented that engaged employees are more productive, more proactive, and ultimately more valuable human resources. Cultivating employee engagement, however, can be challenging. The Seratti Group has developed a methodology in which we facilitate co-creation groups with employees and end customers. For employees, this experience brings into focus the connection between their day-to-day job and the broader mission of the organization. This methodology can serve to reinvigorate teams, bring alignment among cross-functional areas, stimulate innovation, reinforce core values and foster culture.
• Design Charrettes
  A charrette is an intense period of design or planning activity in which all stakeholders in a project attempt to resolve conflicts and map solutions. The Seratti Group has adapted this methodology and refined a process that serves clients seeking to bring internal and/or external participants together to untangle and tackle complex challenges.
• Interactive Collaborative Studios
  Organizations tend to segregate internal stakeholder input and external user experience feedback when looking to bring new products or services to market. The Seratti Group has developed this methodology to bring these constituencies together in a cooperative, hand-on, and mutually engaging laboratory setting. The result is better alignment among teams and a more rapid path to commercialization.